We want you to be happy with your hair at Shear Joy Salon. If for some reason you are not satisfied, we ask that you let us know so we can correct anything within one week of your service.

Please note that we cannot guarantee color services when the retail products are not purchased through us. We cannot be sure of products that have been repackaged or sold by a third party, such as TJMAXX, Target, Walgreens, Publix etc.